Helen has been hairdressing over 25 years, owning and operating successful salons both in Sydney and on the Gold Coast.

She has trained over 30 apprentices, many of whom have gone on to win numerous awards and accolades. Helen is a leader who inspires and creates passion within her team.

What Helen loves about hairdressing- “Pampering clients, creating beautiful work, seeing incredible transformations in her clients and growing the talent of young stylists who are the future of the hairdressing industry!”

“Ricocco is the coming together of all the things I love in the industry, working with the most talented team, developing a luxury brand where professional beautiful work is a must in an atmosphere that is both relaxing and welcoming.

We have created a brand that allows our guests to feel pampered and walk out with the confidence to look and feel amazing until their next visit.”


Douglas has been hairdressing for 14 years, initially trained in Brazil Douglas moved to Australia 4 years ago, working for 2 years in Sydney before settling on the Gold Coast.

Douglas enjoys all facets of hairdressing, he is a strong colourist and has a true passion for anything styling, from beautiful blowdry’s to elaborate upstyle’s.

Douglas has an eye for detail and a keen interest in getting to know his clients to help bring out their best while giving them a relaxed  informative and professional visit.


With 20 years experience in all aspects of the hairdressing industry, it’s safe to say Tess loves what she does!  With a continuous passion to advancing her skills, Tess values education as a primary tool for updating her skills.

Tess is passionate about teaching the new generation of stylists and watching them grow into confident stylists. 

She feels its an honor to look after her client’s hair and ensures she provides thorough education for her clients whether it be for maintaining their look and health of the hair or taking them through a complete transformation.  Her focus is always ensuring her clients feel comfortable and confident with the process and their finished look.

Tess specialises in blonde colour work, advanced cutting and styling techniques and session styling work including hair stitching for special occasions.


With 17 years of experience in the industry, Urshula brings with her the highest level of professionalism, care and attention to detail. She is incredibly passionate about her work and loves helping her clients express their personal style. 

Specialist in beautiful bold colour, soft creamy blondes, short textured cuts while still maintaining soft feminine touch, classic bobs/lobs and keratin smoothing.

Urshula never shy’s away from a challenge and embraces clients excited for a transformation!


Meet our Protege, Honey is our bubbly super happy apprentice, she has a natural flair for hair and loves to help make your visit extra special.

Honey also gives the best head massage ever and is fast becoming our blow dry Queen.